Frequently asked questions

Clean Apps is a subscription that unlocks our iPhone app Cleanivo AI and the tools in your web account. With one Premium plan you can review similar photos and large videos, merge duplicate contacts, scan and create QR codes, keep selected files in a private space and use password tools in your browser.

Today the subscription includes Cleanivo AI for iPhone. Sign in to any of our apps with your Clean Apps email and Premium unlocks automatically.

Download Cleanivo AI from the App Store and sign in with the same email you used on the website. Premium unlocks automatically, no extra purchase needed.

No. This website never accesses your photos. In Cleanivo AI your library is reviewed on your iPhone, and nothing is deleted until you confirm it. Deleted items stay in Recently Deleted on your iPhone for 30 days, so you can restore them.

For as long as your subscription is active. If you cancel, you keep access until the end of the period you have already paid for, and you will not be charged again.

Open your account, go to Subscription and choose Cancel subscription. It takes two steps and works any time before your next renewal. You can also write to support@clean-apps.com. Subscriptions bought through Apple are managed in your Apple ID settings.

Refund eligibility and processing times are described in our Unsubscribe and Refund Policy. Write to support@clean-apps.com and we will help.

You must be at least 18 years old to create an account and subscribe.

Cleanivo AI runs on iPhone; the minimum iOS version is shown on its App Store page. The web account and its tools work in any modern browser.

No. Our apps do not remove viruses or make your iPhone faster. They help you review and organize what is stored on your phone. How much space you free up depends on your library. See our Data & Device Disclaimer.